Shipping & Returns

We want you to love your shoes and feel fantastic in them.  If they don't work for you or you change your mind about your purchase, we will gladly issue a refund, exchange them or issue store credit as long as they are unworn, in their original packaging and brought or shipped back to us within 14 days of purchase.

Please contact the store at or 415-614-9903 if you would like to initiate a return or exchange.

Super Deals merchandise is usually a bargain and, therefore, cannot be refunded, returned or exchanged. It is a final sale.

Sale merchandise is final sale, no refunds. 
Exchanges are permitted in store, with original packaging, unworn merchandise and receipt. 

Superga San Francisco is an independent store that is not affiliated with Superga-USA.

Merchandise purchased from Superga-USA cannot be returned at SupergaSF and vice versa.