General terms & conditions

We want you to love your shoes and feel fantastic in them.  If they don't work for you or you change your mind about your purchase, we will gladly issue a refund, exchange them or issue store credit as long as they are unworn, in their original packaging and brought or shipped back to us within 14 days of purchase.

Sale merchandise is usually a bargain and, therefore, cannot be refunded, returned or exchanged. It is a final sale. Styles from Super Deals category are a final sale as well.

The Superga store in San Francisco is independently owned by a bay area family and is not affiliated with Superga-USA. Purchases made on Superga-usa cannot be returned or exchanged at Superga SF, or vice versa. 

Holiday Gift Policy:

Items purchased during the month of December as a holiday gift can be exchanged or returned for store credit until the second Sunday in January.